
Architect Testimonials Across 3 Languages Without Leaving HQ
A solo content creator, 25 credits, and a global network of architects. Premium template editing for a premium brand.
About Shinnoki
A solo content creator, 25 credits, and a global network of architects. Premium template editing for a premium brand.
The Challenge
Decospan manufactures Shinnoki Wood Veneer, a premium product used by interior architects worldwide across Belgium, Germany, Japan, Egypt, and the US. They needed authentic video content from real architects talking about real projects, but their clients were geographically dispersed and they had a solo content creator handling everything.
The Solution
HappyClient provided a credit-based video testimonial platform with a branded Shinnoki video flow and multilingual support in English, Dutch, and French. The first video was edited with premium guidelines: urban vibe, hip-hop beats, snappy cuts, and cinematographic subtitles. This became the reference template for all future videos.
How HappyClient helped:
- Remote-first video collection with no production crew needed
- Guided interview questions designed for authentic responses
- Personalized outreach that drives high response rates
"We sit actually quite internationally, so it's difficult for us to directly ask our customers for testimonials."
The Results
What Shinnoki achieved with HappyClient
25 credits purchased for scalable testimonial collection
3 languages supported: English, Dutch, and French
Premium editing template created for brand consistency
Solo content creator can now collect globally without travel
More Inspiration
Start collecting customer stories today
Everything you need to know about HappyClient. Can’t find the answer you’re looking for?
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Prefer to drop by? Find us at Wintercircus, Gent - Salad’s on us!
Faqs
Everything you need to know about HappyClient. Can’t find the answer you’re looking for?
Will customers actually participate?
Yes - and the numbers prove it. Recording takes just 3 minutes with guided questions, no app install, and works on any device. The Lean Six Sigma Company hit a 73% response rate, the Belgium Startup Awards achieved 89% engagement, and Moonbird collected 27 testimonials on a sensitive health topic. The personal, low-friction approach makes people want to participate.
Does my customer need to install anything?
No. HappyClient runs straight in the browser, on any device. Your customer clicks the link, gives recording consent, follows the guided questions, and submits the video - no app to download, no account to create, no extra friction.
How quickly can we go live?
Creating your first branded video interview takes 1 to 3 minutes. Share the link and the moment your customer finishes recording, the raw video lands in your library in less than 20 seconds. Need fully on-brand, professionally edited videos? They're ready within 2-3 hours. ENGIE went from first call to live deployment in just 4 days.
How fast can we use testimonials in our campaigns?
Hours, not weeks. Every submission gets basic editing applied automatically in seconds; professionally edited, on-brand cuts ship within 2-3 hours. So once a customer finishes recording, you can drop their testimonial into an email, ad, landing page, or sales deck the same day.
Are the videos on brand?
Every video is automatically styled with your brand colors, logo, fonts, and custom templates. The recording experience itself is fully branded too, so your customers feel right at home. ContourLab's fashion brand clients said the results looked better than what they'd get from a production agency.
How about other languages?
Your customers can record from anywhere in the world, on any device, in any language. JustBite collects testimonials across 8 European countries without a single trip, and Shinnoki gathers architect testimonials in 3 languages from Belgium to Japan - all run from HQ.


